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No trackers are visible in NDI software
If this occurs in NDI Track, it is possible that:
NDI Opened Twice OR Knee3D Assessment is open
Check that NDI or Assessment isn’t already open. If so, simply close the window.
(This can occurs when the user double-click on the NDI Track software icon several times)
Reference Models are lost
This can occur when the Wireless Tools aren’t loaded when NDI connects to the camera.
To download the reference models:
- File > Load Wireless Tool > [C:\Program Files (x86)\Knee3D\Trials\Models]
- Select all of the models
- Click Open
*Make sure “Reload Wireless Tools on Connect” is checked in the “File” menu
If you can’t load the wireless tools
If you tried the previous steps and were unable to load the wireless tools, try these steps instead.
- Close NDI and open it back.
- Reload Tools (as above)
