{"id":2633,"date":"2022-07-12T11:42:05","date_gmt":"2022-07-12T15:42:05","guid":{"rendered":"https:\/\/support.emovi.ca\/non-classifiee\/com-unable-to-open-the-port\/"},"modified":"2022-09-14T14:50:00","modified_gmt":"2022-09-14T18:50:00","slug":"com-unable-to-open-the-port","status":"publish","type":"post","link":"https:\/\/support.emovi.ca\/fr\/knee3d-assessment-fr\/com-unable-to-open-the-port\/","title":{"rendered":"COM-Unable to Open the Port"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2633\" class=\"elementor elementor-2633 elementor-1124\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-689fc50 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"689fc50\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65ecf92\" data-id=\"65ecf92\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aeeeb94 elementor-widget elementor-widget-heading\" data-id=\"aeeeb94\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Si Knee3D Assessment ne se connecte pas \u00e0 la cam\u00e9ra<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fecb12 elementor-widget elementor-widget-text-editor\" data-id=\"7fecb12\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce probl\u00e8me se produit lorsque l\u2019utilisateur ressaie d\u2019activer la cam\u00e9ra.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b08998 elementor-widget elementor-widget-image\" data-id=\"7b08998\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/support.emovi.ca\/wp-content\/uploads\/elementor\/thumbs\/Error-COM-prnw5wi38tvp0bb5kyy1b1l5pquwcjflr8q2h65yx0.jpeg\" title=\"Error-COM\" alt=\"Error-COM\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1530b20b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1530b20b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6220fb7b\" data-id=\"6220fb7b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b5cac8 elementor-widget elementor-widget-text-editor\" data-id=\"1b5cac8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cela peut \u00eatre d\u00fb car :<\/p><ul><li><a href=\"#camera-connection\"><b>La cam\u00e9ra n&rsquo;est pas connect\u00e9e<\/b><\/a><\/li><li><a href=\"#camera-type\"><b>Le mauvais type de cam\u00e9ra est s\u00e9lectionn\u00e9e<\/b><\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bba978 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5bba978\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1dab032\" data-id=\"1dab032\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37897ee elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"37897ee\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-438face elementor-widget elementor-widget-menu-anchor\" data-id=\"438face\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"camera-connection\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73c8720 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73c8720\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e29a8ba\" data-id=\"e29a8ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cf613b6 elementor-widget elementor-widget-text-editor\" data-id=\"1cf613b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>V\u00e9rifier la connexion de la cam\u00e9ra<\/h4><p>Il est possible que la cam\u00e9ra n\u2019ait pas \u00e9t\u00e9 correctement connect\u00e9e. D\u00e9branchez\/rebranchez les c\u00e2bles et red\u00e9marrez votre ordinateur<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-198f7ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"198f7ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d2f173\" data-id=\"9d2f173\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c6ff83 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9c6ff83\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7292521 elementor-widget elementor-widget-menu-anchor\" data-id=\"7292521\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"spheres-reflection\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dbcfc96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dbcfc96\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8c57a5f\" data-id=\"8c57a5f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6869607 elementor-widget elementor-widget-text-editor\" data-id=\"6869607\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>V\u00e9rifier le mod\u00e8le de cam\u00e9ra<\/h4><p>L\u2019option de port COM est utilis\u00e9e pour le mod\u00e8le de cam\u00e9ra SPECTRA. Assurez-vous que c\u2019est bien celui que vous utilisez <em>(le mod\u00e8le est indiqu\u00e9 sur la face avant de la cam\u00e9ra).<\/em><\/p><p><span class=\"TextRun SCXO127789237 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXO127789237 BCX0\">Si le mod\u00e8le est <span style=\"text-decoration: underline;\"><strong>VEGA<\/strong><\/span>, suivez ces \u00e9tapes:<\/span><\/span><\/p><ol><li>Fermez Knee3D Assessment<sup>TM<\/sup><\/li><li>Dans le menu sup\u00e9rieur de Knee3D Clinical-Info<sup>TM<\/sup>, s\u00e9lectionnez: Options &gt; Settings &gt; NDI Camera Type &gt; Choisir \u00ab\u00a0<span style=\"text-decoration: underline;\">Ethernet Camera<\/span>\u00ab\u00a0<\/li><li>Retournez dans Knee3D Assessment<sup>TM<\/sup><\/li><\/ol><div>\u00a0<\/div><div>Si le mod\u00e8le est <span style=\"text-decoration: underline;\"><strong>SPECTRA<\/strong><\/span>, suivez ces \u00e9tapes:<\/div><ol><li>Fermez Knee3D Assessment<sup>TM<\/sup><\/li><li>Ouvrez NDI Track<\/li><li>Localisez le port identifi\u00e9 dans le haut de la fen\u00eatre NDI<br \/><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-1133\" src=\"https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI.jpeg\" alt=\"\" width=\"800\" height=\"685\" srcset=\"https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI.jpeg 982w, https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI-300x257.jpeg 300w, https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI-768x658.jpeg 768w, https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI-170x146.jpeg 170w, https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI-50x43.jpeg 50w, https:\/\/support.emovi.ca\/wp-content\/uploads\/2022\/07\/COM-Port-NDI-88x75.jpeg 88w\" sizes=\"(max-width:767px) 480px, (max-width:800px) 100vw, 800px\" \/><\/li><li>Fermez NDI Track<ol><li>Ouvrez Knee3D Assessment<sup>TM<\/sup> et cliquez sur le bouton D\u00e9marrer\/Arr\u00eat<\/li><\/ol><\/li><li>S\u00e9lectionnez le num\u00e9ro de port dans le menu d\u00e9roulant<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Si Knee3D Assessment ne se connecte pas \u00e0 la cam\u00e9ra Ce probl\u00e8me se produit lorsque l\u2019utilisateur ressaie d\u2019activer la cam\u00e9ra. Cela peut \u00eatre d\u00fb car :<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[106,62],"tags":[72,83,77,82,84,85,74,86],"class_list":["post-2633","post","type-post","status-publish","format-standard","hentry","category-connection-camera-fr","category-knee3d-assessment-fr","tag-camera-fr","tag-com-fr","tag-connection-fr","tag-not-visible-fr","tag-port-fr","tag-spectra-fr","tag-trackers-fr","tag-usb-fr"],"acf":[],"_links":{"self":[{"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/posts\/2633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/comments?post=2633"}],"version-history":[{"count":4,"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/posts\/2633\/revisions"}],"predecessor-version":[{"id":2637,"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/posts\/2633\/revisions\/2637"}],"wp:attachment":[{"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/media?parent=2633"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/categories?post=2633"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.emovi.ca\/fr\/wp-json\/wp\/v2\/tags?post=2633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}