Knee3D Assessment Issues
Acquisition – Issue Recording
If you have an issue while recording the acquisition Once the calibration steps are complete, you can proceed with the “Acquisition”. In this phase, you will
Issue Selecting the Three Initialization Points
If you have an issue selecting the three initialization points Initialization is done to define the position of treadmill in reference to the fixed position of
Trackers Are Blinking
If the trackers are unstable If you have issues keeping the trackers GREEN in Knee3D Assessment, use these steps to find the source of the problem: Verify
Trackers are not visible
No trackers are visible to the camera When starting the camera, the “Start/Stop” button is green, BUT no trackers are visible (remain red) If you have
Camera Connection Issues
Unable to Open the Port – IP Address Missing
If you have the error message: “Unable To Open Port” and you are asked to enter an IP address. This occurs when in Knee3D Assessment, you
Unable to set to 60Hz in SpectraServiceHandler
If you get the message: “Unable to set to 60Hz in SpectraServiceHandler::Connect” This problem occurs when the user tries to activate the camera in Knee3D Assessment,
COM-Unable to Open the Port
If Knee3D Assessment can’t connect to the camera This problem occurs when the user tries to activate the camera. This can either be because: The camera
(E-331) Camera Connection Error
If you see the message: “(E-331) Could not connect to the tracker: Connection Exception: Timeout” This occurs when, in Knee3D Assessment, you activate the motion tracker
Calibration
Calibration – Postural Static Alignment
If you have an issue with the “Postural Static Alignment” calibration step. This is the last step of the calibration phase. The patient must perform a
Calibration – Knee Joint Center
If you have issue with the “Knee Joint Center” calibration step This is the third step of the calibration phase. The patient must perform a flexion-extension
Error message – “Movement amplitude is insufficient”
Error message: The movement amplitude is insufficient. These error messages can occur during Hip Joint Center calibration or Knee Joint Center Calibration when there is not
Warning message – “RMS Error on HJC Definition”
If you have the warning message “Warning: RMS Error on HJC Definition” This is a WARNING message meaning the calibration has been recorded but accuracy of
Calibration – Hip Joint Center Calibration
If you have an issue with the “Hip Joint Center” calibration step This is the second step of the calibration phase. The patient must perform a
Calibration – Anatomical Landmark
If you have an issue with the “Anatomical Landmark” calibration step This is the first step of the calibration phase. You will identify four bony landmarks
