If you have issues keeping the trackers GREEN in Knee3D Assessment, use these steps to find the source of the problem:
It is possible the trackers are at the edge of the field of view of the camera. Try to:
It is also possible that something is interfering with the field of view of the camera. Check for the following and move them out of the field of view of the camera:
A mirrored wall, even if far away, may still be the field of view of the camera and cause interference.
In some cases, the reflective marker spheres might need to be slightly rotated. You may also need to clean them with a dry cloth as some dust might be on the spheres.
Proceed with caution as the spheres are very fragile. Make sure your hands are clean or use an examination glove.
As the spheres are very fragile, it is possible the reflective surface was damaged. Replace the damaged spheres with the extra ones provided by Emovi.
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