12 July 2022
If Knee3D Assessment can’t connect to the camera This problem occurs when the user tries to activate the camera. This can either be because: The camera […]
12 July 2022
If the trackers are unstable If you have issues keeping the trackers GREEN in Knee3D Assessment, use these steps to find the source of the problem: Verify […]
11 July 2022
If you see the message: “(E-331) Could not connect to the tracker: Connection Exception: Timeout” This occurs when, in Knee3D Assessment, you activate the motion tracker […]
11 July 2022
You get an “Interference” message It is possible that something is interfering with the lens in the field of view of the NDI camera. Check for […]
11 July 2022
No trackers are visible in NDI software If this occurs in NDI Track, it is possible that: NDI is opened twice or Knee3D Assessment is still […]
23 June 2022
No trackers are visible to the camera When starting the camera, the “Start/Stop” button is green, BUT no trackers are visible (remain red) If you have […]
